Returns & Exchanges

At Kiyoko Beauty, your satisfaction is our priority. If you are not completely satisfied with your purchase, most new and unopened products can be returned within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a refund.

• 3.
  Affix Shipping Label

  Download and print your prepaid return shipping label from your email and attach it clearly to the outside of your parcel.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.